In their book, Retail’s Seismic Shift, by Michael Dart with Robin Lewis, the authors claim the structure of retail will change radically by 2027. The dominant distribution model will include integrated physical and digital platforms—which means players that are purely e-commerce now will be opening physical stores in the future. The continued growth in e-commerce will even out as platforms work together to meet consumers’ demands.
Guest speaker at the Home Fashion Product Association’s annual meeting on Nov. 9, 2017, was Robin Lewis, founder and ceo of “The Robin Report,” who addressed future directions in retail detailed in the book Retail’s Seismic Shift by Michael Dart with Robin Lewis, published by St. Martin’s Press in October 2017. Here are highlights of Lewis’ presentation.